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Principles of
the E-Donor Bill of Rights
An "E-Donor Bill of Rights" is being created to address
concerns and challenges arising from Internet charitable giving.
AFP is working with other philanthropic organizations as well
as online service providers to ensure that online donors have
greater confidence in the nonprofit organizations and causes they
are asked to support.
The E-Donor Bill of Rights is intended to relate to AFP's
long-standing Donor Bill of Rights, created in 1993 by AFP in
conjunction with other fundraising and nonprofit groups. The
document was developed to ensure donor awareness of the
responsibilities that a charity has to its donors, and the
expectations that donors should have of charities when making a
charitable gift. The AFP Donor Bill of Rights lists ten rights that
a donor hasten best practices that all charities and donors should
be always aware of.
Since the creation of the Donor Bill of Rights, the
philanthropic landscape has changed dramatically. One critical
change has been the growing use of technology to facilitate
charitable giving, primarily through the Internet. While the
Internet holds great potential as a charitable giving tool, it also
creates new challenges both for the donor and the charity. Because
the Internet is such a new medium for giving, best practices are
just beginning to be identified, and many donors and charities are
unsure as to their online rights and responsibilities.
Principles of the E-Donor Bill of Rights
The E-Donor Bill of Rights is intended to complement the
original document and provide further and more detailed guidance for
the new world of online giving. In addition to the rights outlined
in the Donor Bill of Rights, online donors should demand the
following of their online solicitors:
- To be
clearly and immediately informed of the organization's name,
identity, nonprofit or for-profit status, its mission, and purpose
when first accessing the organization's website.
- To
have easy and clear access to alternative contact information
other than through the website or email.
- To be
assured that all third-party logos, trademarks, trustmarks and
other identifying, sponsoring, and/or endorsing symbols displayed
on the website are accurate, justified, up-to-date, and clearly
explained.
- To be
informed of whether or not a contribution entitles the donor to a
tax deduction, and of all limits on such deduction based on
applicable laws.
- To be
assured that all online transactions and contributions occur
through a safe, private, and secure system that protects the
donor's personal information.
- To be
clearly informed if a contribution goes directly to the intended
charity, or is held by or transferred through a third party.
- To
have easy and clear access to an organization's privacy policy
posted on its website and be clearly and unambiguously informed
about what information an organization is gathering about the
donor and how that information will be used.
- To be
clearly informed of opportunities to opt out of data lists that
are sold, shared, rented, or transferred to other organizations.
- To not
receive unsolicited communications or solicitations unless the
donor has "opted in" to receive such materials.
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